Automatisations

Pourquoi une automatisation n'a pas répondu

Vérifiez le déclencheur, l'état d'activation, la connexion Instagram et l'utilisation avant de modifier un flux réel.

Dans cet article

Étape par étape

  1. Confirmez que l'automatisation est en direct et attachée au post ou Reel que vous avez testé.
  2. Pour un déclencheur de mot clé, utilisez un commentaire contenant le mot clé enregistré; Tout commentaire accepte chaque commentaire éligible.
  3. Ouvrez Compte Instagram et vérifiez les autorisations des commentaires et des messages privés.
  4. Vérifiez la facturation pour une utilisation de réponse automatisée et de réponse AI.
  5. Évitez de tester à plusieurs reprises avec un ancien commentaire; créez un nouveau commentaire admissible après la publication des changements.

Tap any screenshot to enlarge it. Screens show an example account; your activity and available plan details may differ.

Preview, publish, and test

Use the builder's phone preview to read the experience as a customer. Check the selected account, trigger, enabled actions, messages, and links, then publish. Test with a fresh, eligible interaction from another Instagram account after activation. For a comment flow, verify the public reply and DM separately.

If a reply is missing, confirm the flow is Live, the interaction matches the saved rule, the Instagram connection is ready, and your usage allowance is available. Correct one issue and test with a new interaction.

Review the live automation

Return to Automations and find the new flow. Confirm the channel, trigger, enabled actions, and Enabled status. Watch Runs and Leads as interactions arrive. Use Edit to change the setup or Pause to stop it. Check Inbox for the resulting conversation and Home for the wider account totals.

Filter All, Basic or Flow automations and review triggers, successful runs and enabled status.

Check connection and permission readiness

After Instagram returns you to the AP3K dashboard, check the username and open Manage account. Review Comments ready and DMs ready on the connected profile. A healthy connection does not publish an automation for you.

If an expected capability is missing, use Reconnect Instagram, review the account and access choices, and return to check again. Once ready, create an automation and test it with a fresh interaction from another Instagram account.

The connected @ap3kautomation profile with Comments ready and DMs ready badges.