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Campaign playbooks September 21, 2026 2 min read

By AP3K · English guide

Share a Property Brochure After an Instagram Comment

A property request is specific: the person wants information about the listing they just saw. Keep the campaign tied to that listing and make availability changes visible. A brochure request is not a viewing appointment or a qualified buyer assessment.

AP3K workflow illustration connecting an Instagram comment to a configured reply and direct message
The comment starts the request; your trigger and actions determine which response AP3K sends.

Anchor the message to the actual listing

Use a recognizable listing reference, neighborhood, or property name. Confirm that photos, price information, dimensions, and availability on the destination are maintained by the authorized listing owner. Do not let a static DM become the only source of changing details.

When several properties are promoted, prefer clear post-specific scope or distinct resource keywords. A general INFO rule can be ambiguous if different posts promise different brochures.

Deliver the brochure before requesting unnecessary details

A caption could say: Comment BROCHURE for the floor plan and current listing details. The final DM can link to the maintained listing page or brochure access page. If a form is required, explain that before inviting the request.

Avoid asking people to post phone numbers, financial information, or private circumstances in public comments. Qualification belongs in an appropriate private process with clear handling of the information, not in a generic keyword instruction.

Separate information from viewing requests

If you include a second button for a viewing, label it Request a viewing rather than Viewing confirmed. The scheduling or agent workflow must decide availability and send the actual confirmation. AP3K's saved link does not reserve an appointment by itself.

Test the floor plan and brochure on a phone. Check that contact options work and that the viewer can understand which property they are enquiring about after leaving Instagram.

  • Listing identity matches the post.
  • Availability and pricing have an assigned owner.
  • Brochure access conditions are disclosed.
  • Viewing requests reach the responsible agent.
  • Sensitive information is not requested in public comments.

Plan the sold or withdrawn state

If the property is no longer available, update the destination and campaign promptly. You may offer clearly labeled alternatives, but do not silently redirect people to a different property while presenting it as the original listing.

Track completed viewing enquiries and their quality through your actual sales process. A keyword request demonstrates interest in information; it does not establish purchasing capacity or a completed transaction.

Topics

Instagram property brochure automationreal estate comment to DMproperty viewing link DM

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