Data Deletion Instructions

Option 1 — Self-service inside AP3k

1. Sign in to AP3k and open your Dashboard.
2. Open Instagram Account.
3. Choose Manage connection, then remove the Instagram connection.

Disconnecting removes the stored Instagram access token and unlinks the Instagram Business or Creator account from AP3k. Campaign history remains saved unless you delete your AP3k account.

Option 2 — Permanently delete your AP3k account

Open Settings and use Delete account permanently. Follow the confirmation steps shown in AP3k.

Option 3 — Email deletion request

If you cannot access your AP3k account, email support@ap3k.com from the email address associated with the account. Include your connected Instagram username when available.

What AP3k will delete

• Your AP3k user profile and workspace data
• Your Instagram connection record and stored access token
• Campaigns, keywords, Comment reply settings, DM settings, and CTA configuration
• Lead records and campaign activity records
• Comment-reply and DM delivery records associated with your campaigns
• Subscription metadata where deletion is permitted by applicable payment-record requirements

Records that may be retained

AP3k may retain minimal records when required or permitted by law for security, abuse prevention, legal compliance, or payment records. Retained records are not used for unrelated product purposes.

Processing time

Self-service deletion begins immediately. Email requests are processed after account ownership is verified, and AP3k will confirm completion by email.